Privacy Policy
Last updated: 9 July 2026
Welcome to The Lore Cafe.
Your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website, purchase a product, or join our mailing list.
Who We Are
The Lore Cafe is operated by Lindsay Rae.
If you have any questions about this Privacy Policy or your personal information, you can contact us at:
Email: support@thelorecafe.com
What Information We Collect
Depending on how you interact with us, we may collect:
Your name
Your email address
Billing information (processed securely by our payment provider)
Purchase history
Information you voluntarily provide when contacting us
Website usage data such as browser type, pages visited, and cookies
We do not store your payment card information.
How We Use Your Information
We use your information to:
Deliver digital products you've purchased
Process payments
Provide customer support
Send emails you've subscribed to receive
Improve our website, products, and customer experience
Comply with legal and tax obligations
We will never sell your personal information to third parties.
Legal Basis for Processing
Under UK GDPR, we process your personal information where necessary to:
Fulfil a contract with you (such as delivering your purchase)
Comply with legal obligations
Pursue our legitimate business interests
Send marketing communications where you have given consent
You may withdraw your consent to marketing emails at any time by clicking the unsubscribe link in any email.
Payment Processing
Payments are processed securely through trusted third-party payment providers, including Stripe. We do not receive or store your full payment card details. Please refer to Stripe's and/or Paypal's own Privacy Policy for information about how they process your payment information.
Email Marketing
If you subscribe to our mailing list, we may occasionally send updates, product announcements, helpful resources, and other content related to The Lore Cafe. You can unsubscribe at any time using the link provided in every email.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and enhance our services. You can control or disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party services to operate our business, including but not limited to:
Stripe
Paypal
Canva
Google Analytics
Email marketing providers
These providers only process your information where necessary to provide their services.
Data Retention
We retain your personal information only for as long as necessary to:
Provide our products and services
Meet legal, accounting, or tax obligations
Resolve disputes
Your Rights
Under UK GDPR, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Restrict or object to certain processing
Withdraw consent for marketing
Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at:
Children's Privacy
Our products and services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. The latest version will always be available on this website.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Lore Cafe
Email: support@thelorecafe.com